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FeedBack@power-leveling.com |
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FAQ |
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Frequently Asked Questions
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1. What does Power-Leveling.com do?
We simply provide power-leveling services for gamers in a variety of online games. Power-Leveling.com has built its reputation on competitive pricing, speedy delivery, and reliable, consistent customer service.
2. What is Power-Leveling.com all about?
We are a company that has evolved to serve the needs of the online gaming community; we are largest power-leveling company located in the U.S.
3. Why do I have to send money first? How do I know you will uphold your part of the transaction?
Ultimately our payment policy benefits our customers by guaranteeing lower prices. We require the client to send payment before we can complete powerleveling to ensure that we aren't defrauded. If we granted service to a few predatory customers who failed to compensate us, we would have to increase our fees for everyone. We are a genuine company, located in the Phoenix, Arizona, and–unlike our competitors in China–we have a reputation to maintain.
4. What security precautions are taken to protect my personal information?
The protection of our clients' personal information is one of our foremost priorities. We have various automated systems in place to screen each and every order placed, checking for anything that might seem amiss and allowing our employees–who work in our 24/7 location–to dedicate their vigilance to guarding your information from any third parties.
5. If I find cheaper power-levelers, will you match their price?
Yes. If you find a legitimate, well-known competing site, we will try our best to offer a comparable deal. Our reputation for lightning fast deliveries and honest and dependable service is unmatched in the industry; we are confident that we can match any rate on the market and still provide you with superior service.
6. Are you affiliated with any game companies?
No. We are an independent company and do not have affiliations with any game companies at this time. |
Ordering process
7. How do I place an order with Power-leveling.com?
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| 1.Please contact us by sending email to powerleveling@hotmail.com or live chat with our customer service, including the following info: |
- a. What's your game?
- b. What's your char's current level? What's your expected level?
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| 2. Please make payment in full via PayPal, Credit Card. When you send paymet to us, plz send your account name, pw, serverv name,character name and phone number to powerleveling@hotmail.com , so we can arrange your oder asap. |
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Payment Option 2: |
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Pay Us with Visa/Mastercard Through Our Merchant Account
If you do not want to use PayPal to send us your payment, we can also accept Visa/Mastercard through our business merchant account. |
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3. When your order is processed, we will email you an Order Number. Using your Order Number, you can easily check your character's progress. We update the status of your character in the Forum everyday, register and login to our Forum to check your status. Simply go to the World of Warcraft Power-Leveling Service discussion group, and click on the subject containing your Order Number.
4. After your power-leveling is completed, we suggest you change your World of Warcraft account password. |
8. Can I send you a bank transfer as a payment option?
Bank transfers are not considered an official payment option, but can be accepted under special circumstances. Please contact us to work out the details if this method is necessary.
9. What is the fastest method of payment?
By far, the fastest way for us to receive your payment is by using a verified PayPal account. If the money is located in the Paypal account and your account is verified, the transaction will occur instantly and the order will be processed as soon as we receive it.
Paypal
10. What is PayPal and how does it work?
Paypal is an online payment system that facilitates the transfer of money from one bank account to another. After signing up for an account at paypal.com and proceeding through their easy verification process, you may transfer money to from your bank account into your PayPal account begin making purchases online from websites like as amazon.com, eBay, and of course Power-Leveling.com. Paypal is one of the most widely accepted electronic payment services used today, to reliably, instantly, and safely move money between accounts worldwide.
11. How do I open an account in PayPal?
To open an account in Paypal, simply visit paypal.com. From there you can click on the "Sign Up" button and follow the registration process. PayPal has a user-friendly system to help new users create their accounts.
12. How do I verify my PayPal account?
The Paypal verification system is quite simple and easy. Once you have created your Paypal account, you have the option to acquire verified status by completing a process through your bank. After logging into your PayPal account, click the option that says "Verify My Account," and follow the instructions. PayPal will make two small deposits into the bank account attached to your PayPal account and they will request that you verify exactly the amounts that they have deposited. After checking your bank records, simply enter the deposit amounts into PayPal's query page and your account will then attain verified status.
13. How do I find out more about PayPal?
There is a lot to learn about how Paypal operates, so they have created a useful help tool to answer any questions about the payment system. You may read more about PayPal here.
E-checks
14. What is a pending e-check, and why do I need to wait for it to clear?
An e-check is a type of payment option available with PayPal, e-checks are just like normal checks, except they're transferred electronically. Just like normal checks, e-checks take a few days to clear while PayPal verifies the funds are present within the senders account, hence the status "pending." Once the e-check has cleared, the money is transferred to our account and then delivery of your service can take place.
15. How do I avoid sending an e-check?
An e-check results when a payment is sent from an unverified account without sufficient balance in the PayPal account to cover the cost of the order. PayPal must contact the bank and verify that the funds are present, thus the cause of the 3 to 4 day delay. To avoid sending an e-check, first complete the verification process for your account, and then make sure the funds are present in Paypal before you place an order. To confirm your payment type, just before placing the order, you will see a blue hyperlink that reads: "choose more funding options." By clicking this link, you may determine which option is currently selected for your payment, and what payment options your account supports.
16. I sent an e-check, but I didn't mean to. How do I cancel it?
If you have mistakenly sent an e-check, you may log onto our live chat to request a refund. If you wish to receive an instant delivery, you may place the order with a valid credit card. Our live chat representatives can guide you through this process and will answer any questions you might have.
17. What is the fee for sending payment via Wire Transfer?
The cost of a wire transfer can vary depending on the bank. Make sure to check with your bank before requesting a wire transfer payment. |
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